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RETURN POLICY
COVID Regulations

We are temporarily NOTprocessing returns/exchanges.If you need to return any item, call us for approval.

ORDER PROCESSING TIME
Orders are shipped daily Monday – Friday.

Typically orders are shipped withing 1-3 days of ordering.

Orders placed ON FRIDAY  after the shipping deadline – 3 pm EST will be shipped on Monday, which adds one business day to the estimated arrival.

All orders placed  after the shipping deadline – 3 pm EST will be shipped next day, which adds one business day to the estimated arrival.

Business Days

Business days mean working days, Monday through Friday. Saturdays, Sundays, and holidays do not count as shipping days.

When will my order arrive?

The processing time for your order depends on several things: the type of order, whether your order is in stock, and when you place it. If you wish to add an item to your order, cancel, or modify it in any way, you must reach out to us on the same day your order was processed before 3 pm EST.

Here’s what you can expect:

Standard UPS 5-7 Business Days    (Cannot ship to PO Boxes)

Parcels shipped with express ship methods may take longer than the projected timeline displayed during checkout to arrive due to high shipment volume in relation to COVID-19 and cannot be guaranteed. Any express delays will not be eligible for a refund at this time. Due to current circumstances, it is our highest priority to do our part to ensure the health and safety of our customers. Our shipping partner and fulfillment center, UPS, are working diligently to follow best practices and protocols to ensure your gear is delivered safely while COVID-19 is in effect.

SHIPPING

***Adult Signature Required for Residential Deliveries. We don't take responsibilities for orders if lost in shipment for Residential, but we are registered with UPS's Hemp Program so boxes are not inspected.


Lost or Stolen in Shipping for Business Address Deliveries.
For accounts that have business addresses only, we will cover only 50% of any lost box(s) or stolen items from boxes in the shipping process.


You will be issued a credit for 50% of the amount of the invoice in which your shipment was lost or stolen and this 50% credit will be applied to your account for any merchandise that may have been stolen out of your box(s).
We highly recommend that you purchase the remaining 50% of insurance to protect your merchandise. This insurance is sold to us by UPS at $13 to cover $1000. So if you have a $4000 invoice, you will need to buy 2 units of insurance at $13 each to cover the additional $2000 that we are not covering.


Residential Deliveries:
***Adult Signature Required for Residential Deliveries.

1. We don't take responsibilities for orders if lost in shipment for Residential.
2. We take no responsibility for items that are stolen from the address after delivery. It is the customer's responsibility to ensure that the package is secure after delivery.
3) For Residential Deliveries we recommend purchasing insurance which is sold through UPS at a rate of $13 per $1000 of merchandise. This will be a line item on your invoice showing how much insurance you bought for your order

 

Happy Shaman is Not Responsible For Increase In Delta-9 Post Delivery

 

We will give you a call to collect your payment via Authorize.net

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